Call for Testing: Site Export

Hey there! I’m Jordan, a developer working on the new Site Exporter for WordPress.com and would love to hear your feedback.

What is it?

This adds a new tab on your site’s Settings page, for exporting all post content. The exported content can later be imported into another WordPress site – either on WordPress.com or your own hosted site.

WordPress.com Site Export

What to test

  • Can you export all content from your site?
  • Can you export a specific selection of content from your site?
  • Can you download the export file when complete?
  • Do you receive an email after the export completes?
  • Are you able to take the exported content and import it into a new site?
  • Is there anything you found confusing during this process?

To get started, head to https://horizon.wordpress.com/. Click My Sites, then choose Settings from the sidebar, and finally click the Export tab.

We’d particularly like to hear of any issues you might find when exporting very large sites with many posts or pages.

Please note that the export file won’t contain theme settings. This means that a new site using imported data will not necessarily look the same as the original site.

We’ll continue gathering feedback until June 21st, 2016.

Call for Testing: Theme details pages

Hello again! I’m Davide, the product design lead for the Theme Showcase. Today we’d like to open for feedback our next big piece related to themes: the theme details page.

Screen Shot 2016-06-02 at 12.33.25.png

What is it?

The theme details page includes all the informatoin about a single theme: screenshots, overview, feature details, setup instructions, live preview, and links to support pages.

What works:

  • All the details about a theme: overview, setup, screenshot.
  • Live preview.
  • Activating the theme if you’re already a user, registering with that theme if you’re not (logged out).
  • Box with theme features.

What will be added soon:

  • Related themes

Note also that this design is meant to accommodate other changes in the future: taller screenshots on the right for example, which is why today the page might seem a bit too heavy on the left. In other words, this is the foundation that will enable future things to be tested and added.

 

What to test?

We’d like to know:

  • Your overall impression: does it present a theme better than our previous showcase page (example)? Is it easy to find the setup and support information? Is it intuitive to activate the theme?
  • Any bug or frustration you feel while using it.
  • Anything that you feel it’s missing?

Try the following activities:

  1. Go to My Sites on Horizon, and tap “Themes” in the left sidebar.
  2. Pick any theme, tap “•••” and select “Details”.
  3. Check the page that shows up, and imagine you’re reading it like you would to choose a new theme.
  4. Do the same for a few different themes.
  5. If you have a test site, try enabling a few themes and see how the overall process feels.

Write any feedback you have as a comment to this post, even multiple comments if you find different things at different times.

We are going to gather feedback about this specific sequence of tasks for next week, and if there aren’t any major issues, we’d like to launch this feature around June 13th.

Call for Testing: Plugins Page

Hey testers! I’m a designer working on WordPress.com, and we’d like your feedback on a new page — WordPress.com Plugins.

What is it?

Screen-Shot-2016-04-19-at-4.37.26-PM.png

This adds a new sidebar item that allows users to see all of the plugins available on WordPress.com.

Screen Shot 2016-04-19 at 4.37.05 PM.png

We hope this clears up a lot of confusion for new users, but we also want experienced users and paying customers to know exactly what plugins they have. As we add more features and plugins, it will be a helpful reference.

What to test?

Just look for the new Plugins sidebar link. It will only be displayed if you have a single WordPress.com site selected. If you have a Plan, the corresponding plugins will appear activated. Each plugin links to a support article.

We’d really like to know your general thoughts about this change:

  • Do you think this would be helpful for new users?
  • Is this page clear and informative?
  • Would you want any additional information on this page?

Write any feedback you have as a comment on this post, and thank you for testing!

We are going to gather feedback about this idea for one week, until April 28th.

 

Call for Testing: Resume Draft Button

Hi! I’m Andrew, JavaScript Wrangler on Team I/O, and today I’d like to get your opinion on a small but interesting feature we’re evaluating.

What is it?

9708f20c-f5d4-11e5-88c5-ef4f9dbb7175.png

It’s a small button that appears in the blue bar at the top of your page when you’ve written a post and navigated away from it before publishing. The idea is to enable you to quickly return to your in-progress draft.

Please note that the feature is only available on desktop browsers. On a mobile browser, it won’t show due to limited space.

What to test?

We’d like to know:

  • Have you ever felt lost in returning to a draft?
  • Does this feature solve that problem?
  • Is it obvious under which circumstances the button is visible?
  • Would you have gone about addressing the usability concern differently?

Try the following activities:

  1. Start a new post, write a few lines, ensure the post is saved, then navigate to the Reader.
  2. Browse a bit around the site, notice that the button is still there.
  3. Click on the button to go back to the post.

Note that this feature should be considered experimental, and may be removed altogether at a time in the future if not deemed an improvement.

We are going to gather feedback about this idea for about 2 weeks, until April 25th.

 

Call for Testing: People Management

Hello there! I am Eric, the project lead for People Management, a section similar to the Users section in WP Admin. I’m excited to show you what we’ve been working on.

What is it?

People management allows you to view and manage users and followers of any WordPress.com site or any self-hosted, Jetpack-connected WordPress.org site.

Screen Shot 2015-10-13 at 16.17.30.png

This version of people management does not include the ability to add or invite new users to a given site. To add or invite a user, you can click on the “Add” button and you will be taken to WP Admin for the time being.

What to Test

  • Are you able to view and update users?
  • Are you able to view and remove followers?
  • Does the flow between sections make sense?
  • Is there anything that is confusing?

Note: to test on self-hosted sites, you will need a Jetpack connected site, with a Jetpack version of at least 3.7 and the manage module enabled.

To test adding people who will have access to your site:

  1. Add a user you won’t mind deleting later.
  2. Go to People Management on Horizon.
  3. Change the person’s role.
  4. (Jetpack-only) change the person’s public display name.
  5. Remove the person from the site.

To test followers, you will need an email address not already associated with an account on the site:

  1. Subscribe to your site using a test email address.
  2. Confirm the subscription.
  3. Go to People Management → Email Followers on Horizon.
  4. Remove the follower.

Write any feedback you have as a comment on this post, and thank you for your interest in helping to improve WordPress.com!

We are going to gather feedback about People Management until October 20th.

Wrap Up: Plugin Browser

Thank you for taking the time to test and report issues in the Plugin Browser. Your attention to detail and kind feedback is very appreciated.

We are now launching the Plugin Browser on WordPress.com. There is still more work to be done in the future, such as adding the plugin screenshots, improving the data that we currently getting from the WordPress.org API, as well as making changes to Jetpack to allow plugin authors to restrict the plugins that we display. We will continue working on the Plugin Browser as well as the Plugin Management experience for all Jetpack Sites.

Thanks again.

Call for Testing: Editor

Hi. I’m Sheri, and I’m stepping in to help test upcoming changes to the WordPress.com editor.

What is it?

The WordPress.com editor is the editor you use to create content for any WordPress site via the WordPress.com interface.  We’ve got some major changes coming up, and we’d like some help testing the new version before we enable it for everyone.

What is changing?

Taking what we’ve learned from the last editor iteration, previously known as beep beep boop, we are working on a faster version of the editor, with better previews, improved autosave, quick access to drafts, updates to the editing toolbar, and more.

We listened. We took your past feedback to heart, and we also prioritized features based on usage statistics. We hope that, by testing early and often, we will be able to make the update process a better experience than it has been in the past.

There is a team working hard on the editor and making improvements every day.

What to test:

We’d like to know:

  • Are there any blockers? Blockers are things that prevent you from publishing new content.
  • Your overall impression: does it feel fast? are there parts of the interface that aren’t clear? is publishing a new post simple?
  • Any bug or frustration you feel while using it.

To test, try the following activities:

  1. Go to https://horizon.wordpress.com/post
  2. Select your site if prompted.
  3. Write a post as you normally would.
  4. Try some common tasks (one or as many as you’d like):
    • Add an image with a caption
    • Add/remove tags and categories
    • Change the author (if you have a multi-author blog)
    • Schedule a post
    • Preview a post
    • Customize your publicize settings
    • Create then delete a draft
    • Try adding a captioned gallery
    • Try the keyboard shortcuts
    • Anything else you normally do when publishing a new post
  5. Let us know in the comments here if you run into any problems.

Thank you so much for your interest in helping to test the editor! Any amount of testing is good, so it doesn’t matter if you try just one task or all of them. We’d love your feedback on any part.

Keep in mind that there are likely to be bugs in early testing, and finding those are the main concern at this point. We’d like to ask that you look at this next iteration of the editor with an open mind and volunteer feedback that has context and that separates the problem from the solution. Please take a moment to read Tips on giving feedback” and then please let us know what you find when testing!

We are going to gather feedback about the editor here for the next several weeks, until September 30th extended until this feature launches.